Write to us.
For questions about an order, a stone certificate, a size we do not list, or a piece from The Fine Collection, email hello@houseofvermeil.com.
We answer within one business day, Sydney time.
Fine Collection enquiries
Pieces in The Fine Collection are solid 14K gold set with IGI-certified lab-grown diamonds, and are quoted individually against current gold and stone pricing. Tell us the piece and the size, and we will come back with a firm price, the certificate details and a lead time.
Notify me
Where a piece is marked Coming soon, send us the name and we will write to you the day it is released — before it goes on the site.
Orders already placed
Quote your order number and we can confirm status, tracking, or a change of address while the order is still with us.